Privacy

Privacy Policy

Effective Date: 26th February 2026

1. Introduction

Welcome to TANYO.

TANYO is a retail business management software application designed to help furniture and interior retail businesses manage their operations efficiently. The application provides features including customer and lead management, inquiry and order management, product and fabric listings, complaint management, purchase order and inward management, inventory tracking, reporting, and related business tools.

This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use the TANYO mobile application, website, and related services (“Services”).

By using TANYO, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Account Information

Name
Mobile number
Email address
Business name
Business address
Tax/GST information (if applicable)
Login credentials

B. Business Data Entered by Users

Customer information entered by business users
Lead and inquiry details
Order details
Product and fabric listings
Complaint records
Purchase orders and inward records
Inventory and transaction details

C. Device & Technical Information

When you use the app, we may automatically collect:

IP address
Device type and model
Operating system version
Log data
App usage data
Crash and diagnostic reports

D. App Permissions

The TANYO mobile application may request access to:

Camera (for scanning QR codes, capturing product images, or documentation)
Storage/Media (for uploading or downloading reports, invoices, or images)

Permissions are used strictly to enable app functionality.

3. How We Use Information

We use collected information to:

Create and manage user accounts
Provide retail management features
Process and manage business operations
Generate reports and analytics
Provide customer support
Improve application performance and security
Comply with legal and regulatory requirements

We do not sell, rent, or trade personal information.

4. Data Sharing

We may share information:

With secure cloud hosting providers for service operation
With authorized technical service providers
When required by law or regulatory authorities
To protect our legal rights

All service providers are required to maintain confidentiality and data security.

5. Data Retention

We retain personal and business data:

For as long as the user account remains active
As necessary to provide services
As required under applicable laws and accounting regulations

Upon account deletion request, data will be deleted or anonymized within a reasonable timeframe, unless retention is legally required.

6. Account Deletion & User Rights

Users may request:

Access to their personal data
Correction of inaccurate data
Deletion of their account

Requests may be submitted to: [email protected].

After verification, we will process the request in accordance with applicable laws.

7. Data Security

We implement reasonable administrative, technical, and security safeguards to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

However, no method of electronic transmission or storage is completely secure.

8. Children’s Privacy

TANYO is intended for business users and is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

9. White-Label Applications

TANYO may provide white-label versions of the application to partner businesses for their internal use.

In such cases:

The partner business controls the business data entered by its users.
TANYO acts as the technology service provider.
Data is processed solely for providing the software services.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

TANYO Innovations Pvt. Ltd.
Address: 503 & 506, Mauryansh Elanza, Shyamal Cross Rd, near Parekh’s Hospital, Shyamal, Ahmedabad, Gujarat 380015
Email: [email protected]